Thank you for accessing our Frequently Asked Questions. Please select your question from the list below:

1. What happened to P.I.T.S?
2. How do I register for the course(s)?
3. Are there age requirements for the courses?
4. How can I become a First Aid instructor?
5. Are your courses income tax deductible?
6. Is Alpha Safety a registered training company?
7. I cannot read/write, am I still able to take the course(s)?
8. What happens if I am late?
9. What happens if I fail the test?
10. What is your cancellation policy?
11. Please add/remove me from your mailing list
12. My H2S Alive certificate is expiring in 3 months. What are my options?
13. Can I challenge the H2S Alive course every time I need to certify?
14. Why doesn't my WHMIS certificate have an expiry date?
15. How can I get a replacement ticket?
16. I have been told I need Confined Space Training. There are entry training courses and rescue training courses. Which one do I need?
17. When and how can I pay for my courses?
18.  My question is not here

1. What happened to P.I.T.S?

Enform was created in 2005 by the merger of the Petroleum Industry Training Service (incorporated as a non-profit organization in 1961) and the Canadian Petroleum Safety Council (established in 1998). They are owned, directed and partially funded by six upstream petroleum industry trade associations:

• Canadian Association of Geophysical Contractors (CAGC)
• Canadian Association of Oilwell Drilling Contractors (CAODC)
• Canadian Association of Petroleum Producers (CAPP)
• Canadian Energy Pipeline Association (CEPA)
• Petroleum Services Association of Canada (PSAC)
• Small Explorers and Producers Association of Canada (SEPAC)

For further information please visit their website: www.enform.ca [Back to top]

2. How do I register for the course(s)?

For all registrations please contact the office at 250-787-9315 or toll free 1-888-413-3477. No email bookings are accepted at this time. [Back to top]

3. Are there age requirements for the courses?

For most course there is no age requirement, however the Level 1 First Aid and Transportation Endorsement course do require students to be at least 16 years of age or older. [Back to top]

4. How can I become a First Aid instructor?

The Canadian Red Cross First Aid Instructor Development Program trains and certifies Instructors to organize and deliver First Aid & CPR courses. Please visit the Instructor Development Program section of our web site for program information or contact the Red Cross Zone Office in your area.

EMP Canada Offers Instructor Training for each of its available components. Alpha Safety Ltd offers instructor training for Level 1 First Aid and Transportation Endorsement. See course catalogue or contact the office for further information. [Back to top]

5. Are your courses income tax deductible?

Yes. Please ask for the student tuition tax form at the front desk or click here: http://www.cra-arc.gc.ca/E/pbg/tf/t2202a_flat/t2202a-flat-fill-06b.pdf ) [Back to top]

6. Is Alpha Safety a registered training company?

Alpha Safety Ltd is registered with ENFORM, Danatec, WCB, EMP Canada, and the Canadian Red Cross. [Back to top]

7. I cannot read/write, am I still able to take the course(s)?

Absolutely. Arrangements can be made to complete an oral exam. [Back to top]

8. What happens if I am late?

If students are more than 15 minutes late for any given course, students may be turned away. [Back to top]

9. What happens if I fail the test?

With some classes (i.e. WHMIS and TDG) you will be given the opportunity to rewrite at a later time for no charge. With others you will be required to re-take the class at a lesser fee (i.e. H2S Alive and Level 1 First Aid).

In regards to the Advanced Level 3 First Aid course, your first exam is included in the course cost; if you should fail you are given an opportunity to re-write the next day for an additional fee. If you should not pass the second test, students are required by law to re-take the entire course. Here at Alpha Safety Ltd we give students the first re-take at the cost of the exam, supplies and replacement paperwork. For more information on costs please contact the office. [Back to top]

10. What is your cancellation policy?

Effective March 2006.

Due to an ongoing problem of “NO SHOWS” for courses, Alpha Safety Ltd. has been forced to enact new registration and cancellation policies.

REGISTRATION:

All students must PRE-PAY for courses before they can be registered.

OR

An approved company must be provided for billing (with PO# if required)

CANCELLATION:

All students must cancel their course 24 HOURS PRIOR (by 12:00pm the day before) to the class date to be eligible for a refund OR reschedule.

Companies must cancel their employee’s course 24 HOURS PRIOR (by 12:00pm the day before) to the class date. Failure to do so results in a no show fee will be applied.

***For ENFORM Chainsaw Safety & Advanced Level 3 First Aid we require 7 days notice of cancellation.

Alpha Safety Ltd has a 24 HOUR NUMBER (250-787-9315) available to call if cancellation is necessary.

Alpha Safety Ltd understands that schedules often changed quickly and we apologize for any inconvenience this may cause. [Back to top]

11. Please add/remove me from your mailing list

If you wish to be added to our calendar mailing list click here  [Back to top]

12. My H2S Alive certificate is expiring in 3 months. What are my options?

If you currently hold an H2S Alive certificate and it is still valid, you are eligible to enroll in the H2S Alive Challenge course. During this course, you are given a written exam and a practical exam. This takes considerably less time than doing the complete course, however, you must be adequately prepared to be tested. If you do not pass the challenge you will be required to re-take the course at an additional fee. [Back to top]

13. Can I challenge the H2S Alive course every time I need to certify?

No. The H2S Alive certificate can only be challenged after having previously completed a full course. ENFORM does not permit challenge courses done back to back. [Back to top]

14. Why doesn't my WHMIS certificate have an expiry date?

There is no expiry date for WHMIS, but it does have to be updated. Most companies use a guideline of three years; however more frequent updates may be required. [Back to top]

15. How do I get a replacement ticket?

We keep records and can replace lost or damaged tickets for a minor fee. Be sure to call us first and to bring in your photo ID when picking up your new ticket.  [Back to top]

16. I have been told I need Confined Space Training. There are entry training courses and rescue training courses. Which one do I need?

Our Confined Space Training for Entry is what most people need to have in order to work in industry. Confined Space Training for Rescue is only required if you are going to be part of a rescue team or your employer requires you to have the rescue component. Ask your employer which certification you require. [Back to top]

17. When and how can I pay for my courses?

Please see “What is your cancellation policy?”

We accept:
o Cash
o Credit Card
o Interac

Cheques are accepted by pre-approved businesses only. [Back to top]

18. MY QUESTION IS NOT HERE

If your question has not been answered feel free to send an inquiry from our Contact Us page